Is it possible to delete my account and my data?

Created by Donald Uy, Modified on Sat, 8 Feb at 11:23 AM by Taylor Kawaguchi

You can cancel your subscription with the following steps:

  1. In the top right corner of your askelle account, click your profile picture
  2. Click “Billing” 
  3. Click “Manage Subscription” 
  4. Click “Cancel Subscription” 
  5. Click “Confirm Cancel Subscription” 


As per our Data Retention Policy, askelle will retain a derivative of your data for a period of 30 days after cancellation. If you wish to have your information deleted from our database, please submit a formal request to support@askelle.ai.

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